Our Delivery Options

Black Swan Boutique Shipping Policy

HOW WE WORK

Orders with ready-to-ship items placed during our normal business hours of Tuesday through Saturday will ship within 3-5 business days.  Orders containing a mix of pre-orders and in-stock items will ship within 3-5 business days of the pre-ordered item's arrival to our store.  For orders that fall under our complimentary free shipping threshold ($100), you may request an additional shipping invoice if you would prefer your ready-to-ship items be sent as soon as possible.  Our shipping time may vary due to high volume, especially during the holiday season, so plan accordingly if ordering gifts for your friends and family!

We offer USPS, UPS, and DHL though services may vary depending on your location.  You will receive a tracking email or text message once your order has been placed.  Please allow 24-48 hours before tracking updates.  We recommend opting for a shipping service offering insurance.  We are not responsible for lost, stolen, damaged packages once in transit and/or marked delivered, or delayed packages by the U.S. Postal Service, UPS, or DHL Express.

 

LOCAL PICKUP

  • Both in-store or curbside pickup is available Tuesday through Friday between 12:00 pm (noon) and 4:00 pm. 
  • Orders with ready-to-ship items only placed during our normal business hours of Tuesday through Saturday will be ready for pick up within 3-5 business days.
  • Orders containing a mix of pre-orders and in-stock items will be ready for pick up within 3-5 business days of the pre-order item's arrival to our store.
  • You will receive a confirmation email upon submitting your order and again when you order is ready for pick up.  
  • If you prefer to meet us curbside for pickup, please call us at (405) 842-7926 or text us at (405) 742-4476.

 

SHIPPING

  • Complimentary shipping on all orders over $100 (after discounts, before taxes)!
  • Orders with ready-to-ship items only placed during our normal business hours of Tuesday through Saturday will ship within 3-5 business days. 
  • Orders containing a mix of pre-orders and in-stock items will be ready for pick up within 3-5 business days of the pre-order item's arrival to our store.
  • Orders processed on Saturday will ship on the following Tuesday.
  • You will receive a confirmation email upon submitting your order and again when you order has shipped with tracking information.  Please allow 24-48 hours before tracking updates.  Be sure to check your spam folder if you do not receive either email in your inbox.
  • We recommend opting for a shipping service offering shipping insurance. 
  • We are not responsible for lost, stolen, damaged packages once in transit and/or marked delivered, or delayed packages by the U.S. Postal Service, UPS, or DHL Express.