Hello, the 90's are calling! The iconic scrunchies are BACK and now IN STOCK in a variety of patterns, prints, and fabrics! Buy 2, get 1 FREE - mix and match scrunchies!
Black Swan Boutiqueships all online orders via the United States Postal Service within the USA! As an added perk, you will receive tracking information via email once your order has shipped.
Receive complimentary shipping on all orders over $100 within the USA!
We want to personally THANK YOU for shopping with the Black Swan Boutique! We know there is a lot of competition out there for your business, and we truly appreciate you supporting our small, family-owned business located right here in the heart of Oklahoma in Nichols Hills Plaza!
We hope your experience has been great one but understand that sometimes things go wrong. If for any reason you are not satisfied with your purchase, please contact us at (405) 842-SWAN (7926) or via email at email@example.com as we want to work with you to resolve the situation as quickly as possible.
EXCHANGES / RETURNS
For exchanges and returns, the item(s) MUST be unused, unworn, and in the same condition that you received it with the price tags intact. Please include a copy of the original receipt with your exchange/return.
** Gift certificates are non-refundable and cannot be exchanged for monetary payment. **
HOW TO EXCHANGE AND/OR RETURN YOUR ITEM
1. Email your request firstname.lastname@example.org 14 business daysof delivery. You will receive a RETURNS FORM to complete and include with your exchange/return.
2. Mail your item to the following address: Black Swan Boutique, 6478 Avondale Drive, Nichols Hills, OK 73116.
Original shipping costs to you are non-refundable.You will be responsible for paying for your own shipping costs for returning your item(s) to our store for a refund.
If you are shipping an item over $50, please consider using a shipping service where you can track the item and/or purchasing shipping insurance.
We cannot guarantee that your returned item will be received.
3. Once your return has been received and inspected, we will notify you via email if you will receive a full or partial refund. There are certain situations where only partial refunds are granted (if applicable) which include:
any item not in its original condition, is damaged, or missing parts (buttons, etc.) not due to our error
any item that is returned more than 14 daysafter delivery
4. If you are approved for a full refund, a credit will be automatically applied to your original method of payment by default. You may also request an in-store credit (online code), which can be used instantly once your return has been processed!
If the item was marked as a gift when purchased and shipped directly to you (lucky you!), you will receive in-store credit for the value of your return. An online code will be sent to you via email once the item has been received, inspected, and processed.
If the item was not marked as a gift when purchased or the gift giver had the order shipped directly to them to give to you later, we will reach out to the gift giver and notify them of your exchange/return.
We are rolling our the GOLDEN carpet just for you! Join our Private Facebook VIP Group and receive EXCLUSIVE access to New Arrivals, Special Promotions, alerts to in-store FLASH Sales, and so much more!
Join our online rewards program and start earning Golden Eggs!
CREATE an account (200). ADD your birthday (200). SHARE your unique code on FB/IG (50 each). GET REWARDED! YOU = $5 off when your friends and family use your code at checkout! FRIENDS/FAMILY = 10% off coupon after their first order!
(To learn more, click the yellow REWARDS button at the bottom left of your screen.)